Measure and Report Performance 

Health care providers measure performance to identify opportunities for improvement and track progress. Quality measures are reported to Medicare to create comparative data for use in quality improvement, public reporting, pay-for-performance, and accreditation. OFMQ helps providers implement performance measurement and reporting systems, measure progress and use the data to improve quality.

Medicare makes data available to the public via it’s “compare” websites to help consumers make more informed healthcare decisions and to compare quality of care among facilities. For example, you can see which hospitals do the best job of preventing surgical infections or which nursing homes have the best quality scores for reducing bed sores among residents.

Compare Nursing Homes

Compare Hospitals

Compare Home Health Agencies

Promote the Use of Health Information Technology

Information technology can help health care providers deliver more patient-centered and higher quality care. With electronic health records (EHR) and tools such as e-prescribing, providers can make more informed decisions about treatment, reduce errors, better manage preventive care for chronic disease and increase efficiencies. EHRs store information about a patient’s condition and health history. Doctors and hospitals can easily retrieve the information and reduce errors in communication and avoid redundant treatment. Information technology can help providers efficiently communicate routine test results, schedule appointments and send reminders, provide prescription refills, and do more patient education.

OFMQ helps providers implement health information technology and use it to achieve better patient outcomes and to enhance quality improvement efforts.   

Redesign Care Processes

OFMQ helps providers innovate – plan for, implement and manage change – to improve care. Care process redesign helps reduce waste and inefficiencies, improve communication between provider settings and looks for ways to standardize care to reduce mistakes. Patient care can be safer and more effective with reliable processes and best practices in place.

Transform Organizational Culture

Transforming healthcare means transforming organizations. OFMQ helps providers strive for perfection by encouraging a culture of quality. With hands-on education and mentoring, we help empower leaders and staff at all levels to spread improvements throughout the organization with open communication and teamwork.